Thank you for allowing us to be your Sea-Doo Parts and Accessories source!

In any transaction an error may occur, and the customer may receive the incorrect item. While this is an inconvenience to all involved, we endeavor to make sure that you do indeed receive the correct item.

If you receive the incorrect item and it is an error on our behalf, please contact us within 15 days of receiving the part and we will issue a return authorization number. We will then send a return tag for the item and you can then return the item to us with a note with your name, address, phone number and the RA number and we will make sure to correct the error. PLEASE ensure that shipping insurance is purchased when shipping an item back to us: any damaged items are not returnable or refundable and will be shipped back to the customer at the customer’s expense. Anything shipped to us without a Return Authorization number will be returned to the customer.

If the wrong item is received due to a customer error, we will let you return the item for an exchange or refund if you contact us within 15 days for a Return Authorization number, but there will be a 20% restocking fee and the item must be in new condition in the original packaging. Any additional shipping fees for sending out another item will be charged to the customer. PLEASE ensure that shipping insurance is purchased when shipping an item back to us: any damaged items are not returnable or refundable and will be shipped back to the customer at the customer’s expense. Anything shipped to us without a Return Authorization number will be returned to the customer.

Items that are not returnable or refundable: Electrical and fuel related parts and decals are not returnable or refundable. If you are not sure about what you are ordering, then please contact us for assistance.